LEGAL REFERENCE

Aapka privacy hamari pehli zaroorat hai

pk305 par aapka personal information, banking details aur account activity sab kuch encrypted servers mein rakhe hote hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte...

End-to-end encryptionPakistan-compliant data handlingNo third-party data sharing
pk305 Aapka privacy hamari pehli zaroorat hai

Hamara privacy posture aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT US

Privacy ke sawalat ke liye hamse baat karo

Agar aapko apne data ke bare mein sawal ho, ya koi privacy concern ho, to hamara support team aapke liye tayyar hai. Aap email karien, live chat kholien, ya support ticket banao—sab jagah hamari privacy team handle karti hai.

Team online

Email Support

[email protected] par email karien. Hum 24 ghante mein jawab dete hain aur aapke request ko verify karke handle karte hain.

Live Chat

pk305 app ya website par live chat button dabe. Privacy team directly aapse baat karega aur saath hi saath issue solve karega.

Support Ticket

Account settings mein 'Privacy & Data' section mein ticket banao. Hum ticket number bhejenge aur regular updates denge.

SECURITY STANDARDS

Hamari encryption aur data protection practices

pk305 ne bank-level encryption lagaya hai taake aapka har transaction secure rahe. Account login, payment deposits, withdrawals—sab encrypted. Hum regular security audits karte hain aur aapke password ko hash format mein rakhte...

256-Bit SSL Encryption

Har connection mein, aapka browser aur hamara server encrypted tunnel mein baat karte hain. JazzCash se withdrawal karo ya Raast login karo, sab secure.

Password Security Protocol

Aapka password encrypted form mein save hota hai. Hum kabhi plaintext password store nahi karte. Logout hone se pehle session automatically clear ho jata hai.

Two-Factor Authentication

Account settings mein OTP enable kar sakte ho. Har login par SMS verification aata hai taake koi aur aapka account access na kar sake.

Payment Gateway Compliance

JazzCash, Easypaisa, SadaPay aur Raast—sab payment partner hamari security standards follow karte hain aur PCI-DSS compliant hain.

Regular Security Audits

Har mahine hamara team external security firm se audit karvata hai. Aapke data integrity check hoti hai aur koi vulnerability patch hota hai.

Fraud Detection System

Unusual withdrawal request ya strange login pattern detect ho to hum automatically aapke account ko verify karte hain aur aapko notify karte hain.

Hum kyun data collect karte hain aur kis cheez ke liye

Privacy policy ke under hamari scope clear hai. Hum sirf wahi data lete hain jo account security, payment verification aur legal compliance ke liye zaroor hai. Aapka game...

Account Verification Data
Name, email, phone number taake confirm kar saken ke aap real person ho aur supported region se ho.
Payment Method Records
JazzCash account, Easypaisa number, SadaPay wallet—yeh sab verify karte hain aur withdrawal ke time match karte hain.
Transaction History
Har deposit aur withdrawal ka record rakha jata hai. Aap apna history anytime account mein dekh sakte ho.
Login & Device Info
Aapka IP address, device type, browser—yeh security ke liye log kiya jata hai taake unauthorized access detect ho.
Game Activity Logs
Jo game khele ho, kab khele—yeh hamara system record karta hai. Aapka win/loss history aapka account mein visible rahe.
Support Correspondence
Aapne jo support team se chat ki ya email ki, sab record hamari database mein hota hai reference ke liye.
Compliance Documentation
Pakistan local qanoon follow karte hue, hum certain data jahaan zaroori hota hai wahan store karte hain aur wahan tak hi rakhte hain.

Privacy settings jo aap control kar sakte ho

pk305 mein aapko apna privacy apne haath mein diya hai. Email notifications on/off kar sakte ho, marketing emails mein opt-out kar sakte ho, aur apna data...

Communication Preferences

Account settings mein email, SMS aur push notifications customize kar sakte ho. Sirf wahi messages paoge jo aap chahte ho.

Data Download Request

Apna sab personal data aur activity log ka backup downloaded kar sakte ho. 'Download My Data' button dab kar zip file prapt kar sakte ho.

Profile Visibility

Apna account private rakh sakte ho taake koi aur player aapka win history ya game activity na dekhe.

Login Session Control

Sab active sessions dekhne hain? Account settings mein 'Active Devices' section mein dekho aur kisi bhi session ko logout kar de.

Payment Data Management

JazzCash, Easypaisa, SadaPay aur Raast account links remove kar sakte ho anytime. Purana payment method delete karne se future deposits ke liye naya add kar sakte ho.

Withdrawal Address Verification

Withdrawal ke liye hum aapke registered payment method ko verify karte hain. Agar address change karna ho to support ko inform karo aur naya address verify karega.

Privacy ke bare mein aapke sawaalat ke jawab

Haan, aap account deletion request kar sakte ho. Hum aapka personal account data delete kar dete hain (name, email, payment info). Legal compliance aur fraud detection ke liye kuch anonymous records rakhe ho sakte hain, lekin aapka identity nahi.

Bilkul nahi. Aapka payment method ka password hamari server mein nahi likha hota. Jab aap JazzCash se deposit karte ho, to aap directly JazzCash portal pe jaate ho—hamara server sirf verification link handle karta hai.

SadaPay linked account ka number encryption mein stored hota hai. Withdrawal verify karte waqt hamara system isse match karta hai. Aapka account settings mein dekh sakte ho aur change bhi kar sakte ho anytime.

Haan, agar koi badi policy change ho to hum email se notify karte hain. Chhote clarifications ya translations mein update anytime ho sakte hain, lekin major change pe aapki approval mangate hain.

Support team ko foran inform karo. Hum immediately account freeze karengle aur uska investigation shuru karengle. Unauthorized withdrawal detect ho to refund process start hota hai. Aapka two-factor authentication aur email verification isliye hai.

Nahi. Aapka account data aapka rahe—hum isse third party ko nahi bechte, share nahi karte, aur rent nahi dete. Sirf aap ya aapka account support team dekhta hai aur jahan legal requirement ho wahan authorities ko dena padh sakta hai.

Bilkul. Raast ek Pakistan-regulated payment system hai. Jab aap Raast se withdrawal request karte ho, to aapka transaction hamari encrypted system mein rakha jata hai aur Raast ke secure gateway par bheja jata hai. Dono platforms bank-level security use karte hain.